What to do when someone has died
When someone dies, there are procedures you need to undertake. The path to take varies on the circumstances of the death, which are outlined below.
Sudden death at home
If your loved one has died at home and the death is sudden, then you need to ring for the ambulance and the police.
Non-sudden death at home
If your loved one has died at home and the death is not sudden, then you need to ring the deceased’s doctor or palliative care co-ordinator. If they are not contactable, then ring for the ambulance and the police. It is after such a process that the funeral director can be contacted
Death in hospital, aged care facility, hospice or any institution
If your loved one has died in a hospital, aged care facility, hospice or any other institution, then the staff at the above facilities will take the responsibility to carry out the correct procedures, before the funeral homes is contacted.
Other
If your loved one has died at a location other than at home, hospital, aged care facility, hospice or any other institution and the death is either sudden or not sudden, then you need to ring for the ambulance and the police. The police will carry out the correct procedures.
Our Funeral Services
At Kleemann Funerals, we are honoured to continue a tradition of care that began in the 1800s. For generations, families across Adelaide and the Adelaide Hills and surrounding regions have trusted us to provide compassionate, respectful, and personalised funeral care.
Whether you need immediate support, wish to plan ahead, or are looking for a quiet place of reflection in one of our chapels, our family and experienced team are here to guide you with warmth, understanding, and professionalism.
When Someone Has Died
Immediate, compassionate support when you need it most. Our team is available to guide you through the first steps, arrange care for your loved one, and assist with every detail of the funeral with dignity and respect.
Prepaid Funeral Bonds
A thoughtful way to plan ahead and ease future stress for your family. Our prepaid funeral bonds allow you to record your wishes and to pay the current funds to go towards your funeral expenses in advance, offering clarity, comfort, and peace of mind.
Funeral Chapels
Our Mount Barker and Lobethal chapels provide warm, welcoming spaces equipped with modern technology and catering facilities. Each chapel reflects the long-standing heritage of the Adelaide Hills families we serve, offering a calm environment for services, gatherings, and reflection.
FAQs
Clear, supportive answers to the questions families ask most. Our FAQs are designed to help you understand your options, learn what to expect, and feel confident at every stage of the funeral process.
FAQs
What is the Purpose of a Funeral Service?
In life, we acknowledge every monumental occasion including birthdays, christening, graduations and weddings. A funeral services is no different, with the practice of holding a ceremony to commemorate a death occurring in every civilisation throughout history. A funeral is a time where family and friends come together to acknowledge and thanks to the life of a loved one, whilst also providing support and care for those left behind and having all of this occurring with the deceased present in a coffin.
What is the Role of a Funeral Directors?
The job of a funeral director is to assist in the planning of a funeral. They work alongside families to organise a special celebration for their loved one. During this time they also provide support to grieving families in their time of need. Whilst they are not grief counsellors, they do provide experienced advice and can help you find a grief counsellor if need be.
What if I do not want a Funeral Service?
There is no legal requirement to have a funeral service, but it is a legal requirement to be buried or cremated. Some families choose to have a memorial service or remembrance gathering with no coffin present, some families choose to have no gathering at all. You need to communicate with your family of your wishes.
How do I Choose a Funeral Home?
Choosing a funeral is a big decision to make. Often when a family has had experience with a funeral home, they will continue to use their service. However, if you don’t have experience with a funeral home, there are some important factors to consider. The funeral home’s location, cost and reputation are all points to research. Conversely, it could be word of mouth from someone who has attended a service that they would recommend. The best tip is to visit the funeral home and talk directly with the staff.
Burial or Cremation?
Generally, at some point of time in their life most people specify whether they would like to be buried or cremated. In many cases, most people choose the method that their family members have undertaken. Ultimately, the choice is a personal one that must be decided upon by the individual. These days, cremation seems to be the preferred choice for most people, however, burial is still favoured by some.
Kleemann Funerals
Mount Barker
Address: 1 Morphett Street, Mount Barker, South Australia, 5251
Phone: 08 8398 2244
Email: admin@adelaidehillsfunerals.com.au
Lobethal
Address: 53 Woodside Road, Lobethal, South Australia, 5241.
Phone: 08 8389 6093
Email: admin@kleemannfunerals.com.au
Contact Us Today
Our professional and caring staff are dedicated to working with your family to provide assistance in selecting high quality and affordable funeral services during a time of need.
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